Contact Us

Welcome to Aurum Boutiques. Whether you need assistance choosing your next signature scent, tracking an order, or learning more about our sourcing, our concierge team is here to elevate your experience.

Get in Touch

 Email Support

For order inquiries, shipping updates, or product questions, please drop us a line. We aim to respond to all inquiries within 24 hours (Monday through Friday).

• Support Email: support@aurumboutiques.com

 Concierge Hours

Our digital boutique and support teams operate during the following hours:

• Monday – Friday: 9:00 AM – 6:00 PM (EST)
• Saturday & Sunday: Closed (Scent curation in progress)

Frequently Asked Questions

Before reaching out, your answer might be just a click away:

• Looking for your order? Check your inbox for a tracking link sent as soon as your fragrance shipped.
• Not the perfect match? We offer a hassle-free return policy on unopened bottles within 14 days of delivery.
• Scent profiling: Unsure what notes suit you? Keep an eye out for our upcoming custom Scent Discovery Quiz.